We always try to answer your questions quickly, within 24 hours.
Furthermore: to guarantee customer satisfaction, we offer extra service by providing you with a local Bali representative of our company.
After your voyage, we let you get your rest first. Generally the next day our Bali representative will come to your villa. He will be glad to answer all your questions.
The management of the villa, who will introduce themselves to you after arrival, is responsible for helping you with everything. However, in rare cases they may not be able to respond to your questions with a satisfying answer. When that occasion arises, you will have the business card of our local representative with his telephone number and e-mail address to help you out. That is what we consider good service!
We want your holiday to be one of the most positive experiences you have encountered in a lifetime!